I take back some of the nice things I said about Champions Online stability. The launch really was pretty clean, no Aion-style three hour queues, no Warhammer desync problems. But they've really screwed up the game balance. And worse, they're now shooting themselves in the foot with terrible patch testing.
Today is the big economy patch where they try to balance the money flow in the game. Why didn't they do this in beta testing? Who knows. So they pushed that out, including the note "Very small reduction in damage for all critters". Only oops, turns out they increased critter damage. And nerfed defenses, and basically made superheroes even more vulnerable. Don't they test this stuff?
I don't really know, because now I can't log in at all because they've broken their launcher: instead of a fancy graphic with a button to click it displays an essentially blank web page. Nice.
I've worked for years in writing software for online services. It's challenging, particularly for a complex system with lots of users. That's why professional software people have meticulous test and release processes to make sure you don't push stuff out that's broken. Apparently Cryptic hasn't learned that lesson yet. Call me, I have reasonable consulting rates for fun games.